Communicaring!™ Communications for Team Performance, Productivity and Profitability

10 Steps to Effective Communications:

1) Watch your words

2) Choose a better model: Passive VS. Dynamic

3) Try empathic listening

4)  Open their filters so they can HEAR what you are saying

a.    Smile:
b.    Eyes:
c.    Proximics:
d.    Kinesics:

5) Be with people…Mentally, Physically, Emotionally

6) Be open and honest

7) Between divisions, teams & departments: Formal / Informal:

8) Rules for communications

a. No Finger Pointing

b. Positives in any form, negatives in person

c. Avoid surprises

d. Be consistent

e. Use Auditory, Visual & Kinesthetic communication

f. Sensitive issues should not be buried.

g. We need e-mail Red Rules & Blue Rules.

9) Learn to confront without confrontation

10) How to deal with difficult people